VR Group is focusing on services

2012 03 06

VR Group put much effort last year into developing its services. Development projects and higher costs were visible aspects of this. The Group’s net result weakened from the previous year.

“We are building VR Group into a modern service company, and this can be seen in terms of several development projects and higher costs. We are using the Group’s funds above all to develop services and we are working to improve customer satisfaction. We have divested some of our international operations and aim now to concentrate on our main business in Finland,” states President and CEO Mikael Aro.

The Group’s net result was poor in 2011. The Group’s operating profit was M€ 20.9 (43.1) and the profit for the period was M€ 15.3 (30.0). Net turnover amounted to M€ 1,437.2, a 1.0 % increase on the previous year. The Group’s financial position remained strong.

“We have a very challenging year behind us, and the net result was just half the previous year’s figure. The instability in the overall economic climate affected the logistics business in particular, and demand fell off in the second half of the year,” says Mikael Aro.

“We expect 2012 to be a clearly better year than 2011. The renewal of passenger service tickets has started to have a visible effect, with an increase in the number of passengers and in ticket sales. Customer satisfaction is improving. Infrastructure Engineering has boosted its competitive standing. The outlook for logistics remains uncertain, however,” states Mikael Aro.

Source VR Group

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