Warsaw Chopin Airport's Twitter page has clocked up over 11,000 followers, making it one of the most popular airport profiles in the world.
The English-language Chopin Airport's page is used as passenger support, and at the same time, a means of contact with the airport.
"It is a very convenient communication channel. We inform passengers about what's going on at the airport, and they post their comments and ideas. And all this in the concise, vivid form of 140 characters," said Radosław Żuk, Director of Chopin Airport's PR Bureau.
The airport's tweets include updates on delayed and cancelled flights, tips for travellers, news and special offers in duty-free shops, as well as tourist information about Warsaw and Poland.
"Our profile is mainly dedicated to foreigners, which is why we often recommend what to see and where to stay in Warsaw, give tips for eating out and provide information on important cultural events and the main news from Poland," said Radosław Żuk.
The number of people following Chopin Airport on Twitter is growing rapidly. In January, it stood at less than 2,000, only to reach 10,000 in the middle of March and 11K at the end. This makes the airport's Twitter feed one of the most popular airport pages in the world. Only seven other airports, including Heathrow, Manchester, Gatwick, Dublin, Edinburgh, Los Angeles and London City can boast more followers.
Source Warsaw Chopin Airport