Johnson & Johnson cites Toll excellence in providing 3PL service in China
2012 04 21
- Details
TOLL Global Logistics, part of the Toll Group of Australia, has been awarded three Johnson & Johnson (J&J) third party logistics (3PL) service excellence awards for best warehouse management, best customer service, and best group contribution across its regional distribution centres in China.
The company's regional distribution centres in China were recognised by J&J's customers (including Watson's) as the best supplier, consistently offering a first-class delivery service with zero complaints. Toll's Shanghai distribution centre made enormous contributions by switching 3PL projects in the eastern region, working with J&J in developing improved transport services.
"Managing supply chain for fast moving consumer goods (FMCG) can be a complex practice today. We are happy to have Toll's know-how and its positive efforts and dedication in understanding our business requirements in China, which has helped optimise our J&J warehousing and transportation processes and enhanced delivery service for our customers at our end," said Felix Zhang, Johnson & Johnson's Consumer China Supply Chain director.
Said Toll Global Logistics CEO Wayne Hunt: "Toll is proud to be recognised by such awards from its customer J&J, a 125 years old global brand, and we will continue to work with J&J to support its commitment to its customers in China."
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